— PRIVACY POLICY —

This privacy policy sets out how Samantha Geen Designs (hereby known as ‘the Company’) uses and protects any information that you give when you use this website.

The company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/05/18

What we collect

We may collect the following information:

  • Name, email address, shipping address, wedding details, guest list details
  • Other information relevant to a transaction.

What we do with the information we gather

We require this information to complete and deliver your order and for the following reasons:

  • Internal record keeping.
  • To follow up on your order and for testimonial requests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic safeguards.

Controlling your personal information

  • We will not sell, distribute or lease your personal information to third parties.
  • It may sometimes be necessary to share personal data in order to process your order.  Data may be shared with print companies and courier companies.
  • You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR).
  • If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Data Retention

We will only retain your personal data for as long as necessary to fulfil your order.

Invoices will be kept for 6 years for tax purposes.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.